Privacy Policy - PI-docs
HIPAA Compliant

Privacy Policy

Effective Date: March 19th, 2026

PI Docs ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

1 Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Business information (e.g., clinic name, location)

Inquiry & Submission Information

When individuals submit forms or inquiries, we may collect:

  • General information related to accident history or timing
  • Reported symptoms or areas of concern
  • Contact preferences

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and tracking data

2 How We Use Information

We use collected information to:

  • Provide marketing and patient acquisition services
  • Connect prospective patients with healthcare providers
  • Communicate via SMS, phone, or email
  • Improve advertising campaigns and user experience
  • Operate and maintain our CRM and communication systems
  • Comply with legal obligations

3 Information Sharing

We may share information with:

  • Healthcare providers or clinics using our services
  • Internal team members and contractors (e.g., support staff, appointment coordinators)
  • Third-party service providers, including:
    • CRM platforms
    • Advertising platforms (e.g., Meta, Google)
    • Communication tools (SMS, email, phone systems)

We do not sell personal information to third parties.

4 Data Protection & Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information.

While we take steps to protect your data, no system is completely secure, and we cannot guarantee absolute security.

5 HIPAA & Medical Disclaimer

PI Docs provides marketing and administrative services only.

We are not a healthcare provider and do not provide medical advice, diagnosis, or treatment.

Any health-related information collected is used solely for the purpose of connecting individuals with appropriate healthcare providers. All medical decisions are made between the individual and the licensed provider.

6 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Track website activity
  • Improve user experience
  • Optimize advertising campaigns

You may disable cookies through your browser settings.

7 Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Opt out of communications

To exercise these rights, contact us at the email below.

8 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9 Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10 Contact Information

If you have any questions about this Privacy Policy, please contact us:

Questions About Your Privacy?

We're here to help with any privacy-related questions or concerns.